“We can reach out to Aviacode and collaborate to find solutions for facility coding as well as clinical challenges. The follow up and superior communication that their team has provided us with has really changed our thought process from “can you take care of this coding” to “we trust your opinion and we know you understand our problems, and can help us with the challenges that we face.”

- Larry Cohen, MSHSM, CEO, Critical Access Level IV Trauma/Level III Stroke Hospital

Quality RCM Is Universal

Aviacode Global Coding RCM ServicesWhether you are doing domestic or offshore coding, the outcome of the medical coding that is delivered is dependent on the standards of the quality assurance program that you have in place. A 95 percent coding quality standard is the same regardless of the choice of locale when applied equally. Aviacode believes in this philosphy, as our quality assurance programs can provide a universal 95 percent standard for both our domestic and global coders.

Aviacode knows that there is a growing demand for global revenue cycle management (RCM) services. This demand enables us to offer not only extended hours of operations, but also cost efficiencies without compromising the quality of work delivered. Regardless of whether you require domestic or global services, you can get a domestic account manager that works with you every step of the way.

Our Global Security

Located in the Aviacode-owned facility in Hyderabad, India, we have a robust security system that has both physical and technical safeguards to protect your data.

Physical Safeguards

  • Office access is granted to authorized individuals only
  • Entry/Exit time captured in the employee management system
  • Video surveillance system that records each entry and exit
  • Coders are not allowed to use mobile devices in the office
  • Removable devices and printer access are disabled at all coders’ workstations
  • 24/7 security guards in the office building

Technical Safeguards

  • Security and HIPAA training are provided before information system access is granted
  • All systems are password protected and are located within a secured office space
  • Remote access to all systems has been disabled
  • All systems are in compliance with Aviacode security policies, and are centrally monitored in real time

Our Global RCM Solutions

Medical Coding

  • Professional Fee (Pro-Fee) Coding
  • Facility Coding
  • Risk Adjustment (HCC) Coding

Auditing & Consulting

  • Coding Audits
  • HCC Denial Management

RCM Back-Office Services

  • Patient Registration
  • Electronic Document Management
  • Pre-Bill Insurance Verification
  • Billing Information, Payment Posting, and Claims Processing
  • After-Hour Support

Should you have any RCM requirements, please don’t hesitate to contact us for support.

Benefits

Capabilities

  • Over 200 AHIMA or AAPC credentialed coders
  • Global security safeguards
  • Domestic account management for localized customer service

Commitment

  • Rapid turnaround time (2 business days)
  • Guaranteed coding accuracy (minimum 95%)
  • 100% commitment

“We can reach out to Aviacode and collaborate to find solutions for facility coding as well as clinical challenges. The follow up and superior communication that their team has provided us with has really changed our thought process from “can you take care of this coding” to “we trust your opinion and we know you understand our problems, and can help us with the challenges that we face.”

- Larry Cohen, MSHSM, CEO, Critical Access Level IV Trauma/Level III Stroke Hospital